I have a pretty unique role with LinkPoint360, and one of the more interesting aspects of my job is to work directly with customers to help them get the most out of their software. Daily, weekly, monthly I’m on calls, webinars, and even in exhibit booths talking about how our software solutions can make it quicker […]
Category: Productivity
Time is Fleeting
Here we are again with another wonderful fun-filled summer upon us. Sunny days, hot weather, and the parties and holidays. We try hard to fit in all the best beach days, vacations, ice cream, and boat rides. While summer is such an exciting time of the year where we are able to wear shorts, enjoy […]
When the Plan Doesn’t Work
I am and always have been a planner. I have organizers, sticky notes, spreadsheets, and calendars for just about anything for both work and personal tasks. Having a plan can be incredibly helpful when you’re facing a new project, goal, or role. But all of the color coding in the world can’t help when unexpected […]
Every Inning Matters
If you’ve been reading this blog for a while, you’ll know that I love to travel. My travel exploits tend to fall in to one of three major categories: leisure (Take a Break), adventure (exploring foreign lands, foods, and languages), and baseball. One of my favorite things to do, either home or abroad, is to […]
Spring is in the Air!
March is already here, and Spring is quickly approaching. In my previous blog, What You Can Achieve in 2019, I discussed the importance of making a list for either personal, business, or professional growth. We created our own list at LinkPoint360, and now that we are three months into the year, we’re busy at work […]
Take a Break
We’re already a month into 2019. Goals and processes are at the forefront of workplace conversations. For my team, there is no exception. We’ve launched a new marketing plan, we’re producing more content than ever, we’re expanding our team, we’re increasing our customer success goals and touch points, and in the middle of all of […]
What You Can Achieve in 2019
Another year in the books. What is on your agenda for 2019? Do you have personal, career, or business goals you want to achieve this year? Each year, we find something new or exciting we want to pursue or achieve. In my blog last year, Positive Mindset and a List of Lists, I discussed the […]
(The Customer) Journey
Journey. Experience. Lifecycle. You can use any number of terms to talk about how to manage, interact with, or map out a plan for working with customers. But to me, it’s more than just a phrase. I spend the majority of each day balancing the management of both Marketing and Customer Success for LinkPoint360. And […]
How to Task Your Way To 2019
An organization’s ability to succeed as a whole depends on every department working cohesively to get specific tasks and duties done on a daily basis. Without that, companies will fail to achieve optimal support, training, success, and overall workload will increase exponentially. As we quickly approach the end of 2018, it is easy to get […]
The Impact of Support on Success
Having a robust support system can be the key to the success of a software purchase for an organization. Clients can find themselves frustrated or unable to utilize software as intended without a clear understanding of available resources or a network to rely on for help when trying to exact value from a system. LinkPoint360 […]
Events from the Attendee Perspective
Each year, companies plan to attend conferences in an attempt to drive business, market their features/products, and network with customers and prospects alike. And each year, attendees show up to conferences filled with excitement for what each conference brings whether they are looking for new solutions, to learn new skills, or to make new contacts. […]
Planning Makes Perfect
With the holiday season officially underway, it’s time to prepare and plan for the festivities. So much to do with so little time. Each year, we always say we are going to start shopping early or make those family trips. And it seems that before we know it, the New Year is here and we’re […]
