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Salesforce: Cloud Deployment for Exchange
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Knowledge Base
Salesforce: Cloud Deployment for Exchange
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Setup
9 Articles
Cloud Edition Product Overview (Exchange + Salesforce)
Creating a Cloud Edition Account (Exchange + Salesforce)
Logging In and Out of Cloud Edition (Exchange + Salesforce)
Resetting a Forgotten Password in Cloud Edition (Exchange + Salesforce)
Reviewing Cloud Edition User Details (Exchange + Salesforce)
Editing User Details in Cloud Edition (Exchange + Salesforce)
Changing User Passwords in Cloud Edition (Exchange + Salesforce)
Connecting Cloud Edition to Salesforce (Exchange)
Connecting Cloud Edition to Microsoft Exchange (Salesforce)
Hierarchy
3 Articles
Understanding Cloud Edition Hierarchy (Exchange + Salesforce)
Setting Default Values for Hosts and Sync Jobs (Exchange + Salesforce)
Locking Sync Job Settings (Exchange + Salesforce)
Organization
1 Article
Reviewing Organization Options (Exchange + Salesforce)
Subscription
2 Articles
Reviewing Subscription Options (Exchange + Salesforce)
Editing a Subscription (Exchange + Salesforce)
Profiles
4 Articles
Reviewing Profile Options (Exchange + Salesforce)
Editing a Profile (Exchange + Salesforce)
Creating a New Profile (Exchange + Salesforce)
Configuring Profiles for Partner Community Users (Exchange + Salesforce)
Users
3 Articles
Viewing End User Details (Exchange + Salesforce)
Importing Users (Exchange + Salesforce)
Editing End User Details (Exchange + Salesforce)
Email Sync
4 Articles
Configuring Email Sync Jobs (Exchange + Salesforce)
Syncing Email Attachments (Exchange + Salesforce)
Troubleshooting Email Sync (Exchange + Salesforce)
Reviewing Email Sync History (Exchange + Salesforce)
Smart Address
3 Articles
Configuring Smart Address (Exchange + Salesforce)
Tagging Emails and Calendar Items with Smart Address (Exchange + Salesforce)
Mapping Salesforce Objects from Smart Address (Exchange + Salesforce)
Calendar Sync
3 Articles
Configuring Calendar Sync Jobs (Exchange + Salesforce)
Troubleshooting Calendar Sync (Exchange + Salesforce)
Reviewing Calendar Sync History (Exchange + Salesforce)
Contact Sync
3 Articles
Configuring Contact Sync Jobs (Exchange + Salesforce)
Troubleshooting Contact Sync (Exchange + Salesforce)
Reviewing Contact Sync History (Exchange + Salesforce)
Task Sync
2 Articles
Configuring Task Sync Jobs (Exchange + Salesforce)
Reviewing Task Sync History (Exchange + Salesforce)
Exclusion
3 Articles
Configuring the Ignore List (Exchange + Salesforce)
Configuring the Global Exclusion List (Exchange + Salesforce)
Configuring the Ignore Attachments List (Exchange + Salesforce)
Reporting
4 Articles
Working with the Usage Dashboard (Exchange + Salesforce)
Creating User Reports (Exchange + Salesforce)
Viewing Daily Sync Reports (Exchange + Salesforce)
Viewing Usage Data in Salesforce (Exchange + Salesforce)
Frequently Asked Questions
10 Articles
Cloud Edition Product Overview (Exchange + Salesforce)
Connecting Cloud Edition to Salesforce (Exchange)
Connecting Cloud Edition to Microsoft Exchange (Salesforce)
Troubleshooting Calendar Sync (Exchange + Salesforce)
Troubleshooting Email Sync (Exchange + Salesforce)
Troubleshooting Contact Sync (Exchange + Salesforce)
Syncing Email Attachments (Exchange + Salesforce)
Reviewing Task Sync History (Exchange + Salesforce)
Reviewing Contact Sync History (Exchange + Salesforce)
Cloud Edition: Quick Start Guides
Release Notes
5 Articles
Fall '17 Release
1 Article
Cloud Edition: Fall ’17 Release Summary
Release 2
1 Article
Cloud Edition: Release Notes (Version 2)
Release 3
1 Article
Cloud Edition: Release Notes (Version 3)
Release 4
1 Article
Cloud Edition: Release Notes (Version 4)
Release 6
1 Article
Cloud Edition: Release Notes (Version 6)
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